Privacy policy

Moore Family Office Limited (“we”, “us”, or “our”) is committed to maintaining the security and privacy of any personal data that we hold in relation to our clients. This policy sets out how we look after your personal data, how we use that data, and your rights in connection with it.

We will endeavour to ensure that any personal data that we have collected remains confidential, and is only used for the purposes that are set out within this policy.

How we collect your information

Personal information is collected either from you or, from a third party acting under your instructions or on your behalf.
This would include, but is not limited to, if you were to request a proposal from us in respect of services that we may provide, you contact us either via the details shown on this website or by other means, or you engage with us to provide services on your behalf.
We do not automatically collect any personal information about you when you visit our website, although Cookies may be used to collect traffic information of visitors to our Webpages.

The type of information that we collect

We only collect the information that is necessary for us to perform the services that we are engaged to provide to you. This may include personal information, including but not limited to, your name, date of birth, national insurance number, unique taxpayer reference number, passport number, address, email address, and telephone number.

You do not have to provide us with any such personal information, and you may at any point, ask us to stop processing the personal information that you have supplied to us. If however you do ask us to stop processing your information, we may not be able to provide you with the services for which we have been engaged.

With whom do we share your information

We strongly believe in the security of your data, and as such, any electronic data that we hold is retained on secure servers. On occasion, we may share your information with selected third parties, in order for us to be able to provide our agreed services to you.
Under certain circumstances we may have a legal requirement or duty to disclose your personal information.

For how long is your data retained

We will only retain your personal data for as long as it is necessary to provide you with the agreed services, or to comply with relevant legislation.

Your rights and your data

You have certain rights in connection with your data, which include the right to request a copy of the personal data that we hold about you, to ask us to update or correct the personal data that we hold, or to ask us to delete any information that we hold. It is important to note that there may be legal reasons which mean that we will not be able to delete certain personal data if requested, however in those circumstances we will notify you accordingly.

If you would like to exercise any of these rights then please contact us. We may charge for a request to access details of your information, if permitted by law. We may not comply with your request if it is clearly unfounded, repetitive or excess.

In order to process any such request, we may need to request specific information to confirm your identity and ensure that you are entitled to access your personal data.

We will endeavour to respond to all legitimate requests within one month, although if the matter is complex this may take longer. In this instance, we will keep you updated.

You may also have the right to lodge a complaint with the UK Information Commissioners Office.

Whilst we would like to ensure that your personal data is accurate, we take no responsibility for ensuring its ongoing accuracy. If you become aware of any errors or inaccuracies, then please contact us.

Links to Other Sites

If you click on any third party link contained within this site, you will be redirected to an external site that is not operated by us. We have no control, and assume no responsibility for the content, privacy policies or practices of any such third-party site. The inclusion of any links to third party websites does not imply any endorsement of the material contained on those sites.

Changes to this Privacy Policy

We reserve the right to update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page, and we would therefore advise you to review this page periodically for changes. Any changes will become effectively immediately once they have been posted on this page.